Terms and Conditions

Terms and Conditions

Thank you for visiting healthboost.com.au website.  This will be henceforth referred to as the “Site”.  Healthboost.com.au is an online health food store.  This Site is designed to provide a convenient private and informative health and wellbeing experience.  We always ensure that products in our online store are in perfect condition when they are dispatched to customers.

Our Healthboost team want each visitor to our site to have a safe, pleasurable visit when they come to our online store.  Towards this, we have established the following terms and conditions so that we both know what to expect from each other.  By using this site, you agree to be bound by the terms and conditions.  When you place an order with us, we will assume that the same is an indication of your acceptance of these terms and conditions.

Products can be returned or exchanged only in the following circumstances:

  • Damaged in transit
  • Incorrectly shipped
  • Faulty product

Otherwise due to the health risks from tampering all products are considered to be sold on a “No Returns Basis”.

No refund or exchange will be given for

  • Change of mind
  • Products that have been opened or tampered with or are not in a resaleable condition
  • Incorrect orders made by the recipient

Information Disclaimer

Information and advice provided in the site are not intended to diagnose, treat, cure or prevent any disease.  No warranty is made that any information on or linked to this site is complete and/or accurate.  All information contained in this site, including information relating to medical and health condition, products and treatments is for informational purposes only.  It is general advice only and presented in summary or aggregate form.

We recommend that you seek professional advice for each particular illness, disease, infection, injury or other medical condition and for dosages of the products supplied via this site.  The information is not to be taken as any sort of medical advice, and is general in nature.  You take full responsibility for what you do with this information, and any resulting outcomes from your actions.

Information contained in this site is not intended nor is it implied to be a substitute for professional medical advice or any information contained on or in any product packaging or labels.

As part of our website, we have a registered, trained alternative health practitioner who can provide you consultation and advice, and our practitioner range medications can only be purchased after consultation.

Always seek advice of your Pharmacist, General Practitioner or any or medical practitioner or qualified health provider when starting any new medical treatment, continuing with medical treatment or with any questions you may have regarding your medical condition.  This would apply to medical products you are purchasing on behalf of others.

NOTHING CONTAINED IN THE SERVICE IS INTENDED TO BE OR SHOULD BE TAKEN FOR MEDICAL DIAGNOSIS OR TREATMENT.

Copyright and Trademark notices:

This website is owned and operated by Webjet.  Unless otherwise specified all material appearing on this site, including the text, site, design, logos, graphics, icons and images, photographs, as well as the selection, assembly and arrangement thereof is subject to applicable copyright laws.  Copyright@2000 ALL RIGHTS RESERVED.

You acknowledge that the Site contains Content, audio and video clips and software that are protected by copyrights, trademarks, or other intellectual property rights, and that these rights are valid and maybe protected in all forms, media and technologies which exist now or are developed in the future. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without healthboost.com.au’s prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trade mark and other applicable laws and could result in criminal or civil penalties.

Disclaimer:

EXCEPT AS EXPRESSLY STATED HEREIN, Healtboost.com.au MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE SITE. EXCEPT AS EXPRESSLY STATED HEREIN, healthboost.com.au EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE EXCEPT FOR THE ‘CONSUMER GUARANTEES’ OUTLINED IN THE AUSTRALIAN CONSUMER LAW (FOUND AT: WWW.ACCC.GOV.AU). YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO healthboost.com.au ARISING FROM ANY PRODUCT SOLD ON THE SITE SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL healthboost.com.au, ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES RELATED TO PRODUCT SOLD.

UNDER NO CIRCUMSTANCES SHALL WE OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING THE SITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES FOR LOSS OF PROFITS, GOOD WILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) THAT RESULT FROM (i) THE USE OF OR INABILITY TO USE THE SITE, (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR REGISTRATION INFORMATION, TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; (v) NEGLIGENT OR WILFUL ACTS OF healthboost.com.au, ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES OR (vi) ANY OTHER MATTER RELATING TO THE SITE.

You agree to indemnify and hold healthboost.com.au, and our directors, officers, employees and representatives harmless from any claim or demand, including reasonable legal fees, made by any you or any third party due to or arising out of the Content you submit, post to or transmit through the Site, your use of the Site, your connection to the Site, your violation of the Terms of Use, or your violation of any rights of another.

PAYMENT METHODS

Credit Cards: We accept all major credit cards including Visa, MasterCard and American Express. There is no surcharge for Visa or Mastercard transactions with healtboost.com.au. Please be sure to provide your exact billing address and telephone number – the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order. Your credit card will be billed as soon as your order is placed. This is done to protect the security of your credit card details, as we do not store your card details at any point (except in the case of recurring orders, where you credit card details will be stored by our third-party service provider.

In the event that we cannot fulfil your order or some items cannot be shipped, we will refund the difference back to your credit card. These refunds may take several business days to appear on your statement.

ORDER ACCEPTANCE POLICY

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Healthboost.com.au reserves the right at any time after receipt of your order to accept or decline your order for any reason. Healthboost.com.au reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.

YOUR CONDUCT

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site, use of the Site, or access to the Site. You agree not to access the Site by any means other than through the interface that is provided by us for use in accessing the Site.

OUR RIGHTS

HEALTHBOOST.COM.AU  may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, service provider, or us.

TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, HEALTHBOOST.COM.AU shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. HEALTHBOOST.COM.AU  shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order iscancelled HEALTHBOOST.COM.AU  shall immediately issue a credit to your credit card account in the amount of the incorrect price.

 

APPLICABLE LAW

As far as legally possible this Agreement, its terms and conditions and the Use of this Site shall be governed by the laws in existence from time to time in Australia. Any claim relating to the Site, the services provided through the Site or the Content shall be governed by the internal laws of the state of New South Wales  and you agree to submit to having the matter dealt with in a court in Dubbo  in the state of New South Wales, Australia or another Australian jurisdiction.

TERMINATION

These terms are effective even if this Agreement is terminated by either party. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your registration and all related information and files under your registration and bar any further access to such files or the Site. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.

Payment Gateway

HEALTHBOOST.COM.AU uses the  payment gateway to process credit card payments on an ongoing basis required for it to provide the recurring delivery service.  To take advantage of the recurring deliveries service, customers must allow HEALTHBOOST.COM.AU to collect, store and use your personal information in accordance with standard privacy policy.

LIMITED PURCHASE QUANTITIES AND FREQUENCY

Healthboost.com.au reserves the right to monitor and limit the purchase amounts and/or purchase frequency of products at its sole discretion. Healthboost.com.au reserves the right to restrict sales to a non-commercial level at its sole discretion (including in respect of sales on a recurring basis). In such cases Healthboost.com.au will reduce product(s) and/or order frequency to what Healthboost.com.au considers a non-commercial supply.

We source the best healthcare and wellbeing products and sell it to our customers at the very best price.

HEALTHBOOST.COM.AU  uses Australia Post and other equally reputable couriers for your delivery, so you can have absolute confidence that if your order fails to arrive it is not a function of the courier but rather a regulatory hurdle. Given the quality of our courier partners, if your delivery arrives damaged please let us know and we will endeavour to either resupply the goods or refund your payment based on the individual circumstances.

Healthboost.com.au will aim to deliver locally within the Dubbo area within 24-48 hours.  Every care will be taken to deliver within Australia in 5-7 business days.  However, some customers may experience delays in delivery due to supply and demand issues.  We will keep customers informed in cases where we perceive delays or disruptions to delivery.

Shipping Rates (in AUD):

  • AUD $10 for the orders below AUD $100 purchase.
  • Free delivery for the orders above AUD $100 purchase.
  • We don’t ship / sell overseas