International Customers

For our International Customers

We do ship outside Australia.  To purchase items from our website or our store from overseas please send an email with your request at

For international customers:

Please be advised that each country has different requirements on what ingredients can and cannot be imported.  Ingredients such as Melatonin may not be allowed to be imported into your country.  We highly recommend contacting your customs agency for a full list on what your country allows to be imported before purchasing it.  If for whatever reason your order is seized by customs, we will not be able to issue you a refund (minus shipping) unless all products are returned to our Store in the original condition.

It is also the direct responsibility of the customer to collect parcel from the foreign postal administration, and failure to do so for any reason will result in shipping charges not being refunded once the order has been returned to sender.

The goods will be imported on behalf of the consignee/e – buyer.  The consignee authorizes Healthboost to import the goods on their behalf.  Further, the consignee/byer agrees that Healthboost may delegate the obligation to import the goods on their behalf to a subcontractor (e.g. customs broker).  The consignee will pay the taxes and duties in addition with the purchase price of the goods.

Under normal circumstances, international shipping is 3-4 weeks.  Please note, though, that carriers worldwide have been impacted by the pandemic and that this transit time may be extended, and majority of carriers do maintain updates on their websites about what impacts they are experiencing.

International orders may incur delays due to customs, duty fees, and transit, expected arrival is upto 3-4 weeks from purchase.  When a package is shipped internationally, it may be subject to customs and duties.

Please note: Healthboost is not responsible for covering these charges.

If you wish to purchase from our website, please get in touch with us by email or mobile / phone +61457383674, +61 2 68819494 to discuss shipping charges and product costs.  We will try our best to serve you.

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